AstraVyx Journaling Companion App

AstraVyx is a zodiac-inspired journaling companion app that helps users write daily journal entries, track mood, reflect on emotions, set personal goals, and build emotional self-awareness through guided reflection.

Premium users can receive supportive AI insights, motivational affirmations, encouragement, and emotional wellness reflections based on their journal entries and how they are feeling that day.

Users can connect Google Calendar to create and update a daily journaling reminder based on the reminder time they choose inside the app.

Legal

Shipping & Refund Policy

Shipping Policy

Service Area

We currently ship exclusively within the United States.

Order Processing & Cutoff Times

Order Cutoff Time: 5:00 PM (EST), Monday through Friday.
Handling Time: 1–3 business days (Monday – Friday). Orders placed after cutoff time or during weekends/holidays will begin processing on the following business day.

Shipping Rates & Transit Times

Destination Shipping Method Transit Time Shipping Cost
United States Standard Shipping 3–7 business days (Mon–Fri) Free on orders $50.00 and above / $4.99 flat rate for orders under $50.00

Tracking

As soon as your package ships, you will receive an automated email confirmation containing your carrier tracking number.

Return & Refund Policy

We accept returns on both defective and non-defective items within a 30-day return window from the date of delivery.

Return Conditions

To qualify for a return:

  • The product must be in new condition (unopened packaging, unused, unworn, and unwashed).
  • Must include all original packaging, tags, and documentation.
  • Must include proof of purchase or order number.

Exchanges

We do not accept exchanges. If you require a different item or size, please submit a return for your original purchase and place a new order online.

Return Method & Shipping Fees

  • Return Method: Returns are accepted exclusively by mail.
  • Return Label & Cost: Return shipping is the customer's responsibility. Customers must purchase their own return shipping label with tracking.
  • Restocking Fee: We charge no restocking fee ($0.00).

How to Return an Item

  • Contact our support team at contact@astravyx.net with your order number.
  • Once authorized, carefully pack the item in its original packaging.
  • Mail the return package to our facility:

AstraVyx Returns
236 W Allegheny Ave
Philadelphia, PA 19133
United States

Refund Processing Time

Once your return is received and inspected at our facility, we will process your refund back to your original payment method within 7 days.

Contact Us

Email: contact@astravyx.net
Phone: +1 267-590-0321
Business Address: 236 W Allegheny Ave, Philadelphia, PA 19133, United States